Quartz for Jira Cloud

SLA tracking that runs entirely on Atlassian

Set up business-hours SLA timers in minutes, see what is about to breach before it does, and prove your service levels — without your issue data ever leaving Atlassian.
Get it on Atlassian Marketplace
The Quartz Radar — open issues bucketed by time-to-breach
Accurate by design

Track SLAs accurately on any project

  • Business calendars with working hours, holidays and exceptions
  • Pause-aware clocks — stop while waiting on the customer, then resume automatically
  • Priority- and JQL-based targets, with first-response and resolution goals
  • Status on every issue, computed on demand — nothing to backfill
The Quartz SLA panel on a Jira issue
The Radar with Breach Forecasting
Before it breaches

See what is about to breach

  • A Radar that buckets open issues by time-to-breach, pause-aware
  • Breach Forecasting flags which open issues are likely to breach, early (Advanced)
  • AI "why is this at risk?" explanations, on Atlassian-hosted Claude (Advanced)
  • Everyone sees only the issues they can already see in Jira
Prove it

Report, prove, and push SLA data into Jira

  • Success-rate, met-vs-breached and weekly-trend charts, plus one-click CSV generated in your browser
  • Map SLAs to ITIL, ISO/IEC 20000 and SOC 2 controls, with an immutable, egress-free audit trail
  • Mirror deadlines, status and breach counts into real Jira fields and drive Automation — no outbound webhooks
  • Read-only scopes, Atlassian storage, AI on Atlassian-hosted Claude — no data egress
The Quartz Reports dashboard

Ready to track SLAs the Atlassian-native way?

Set up your first SLA in about ten minutes — nothing to backfill, and no data leaves Atlassian.

Try it Free